Do you know that feeling?

Do you know that feeling when you have more expertise than those helpdesk employees you're trying to explain your problem? But you need them to set your call through to someone who does know shit? And they are trying their best to help you but have absolutely no idea what you're talking about or what to do with it?

That feeling, I wonder if there's a name for it...

Now excuse me while I'm going to kill someone
throw my phone against the wall
punch someone in the face